iPhone Authorized Shop in Nairobi
Welcome to the trusted iPhone Authorized Shop in Nairobi. Furthermore, we provide official, reliable service for all iPhone models, carried out by certified technicians using genuine Apple parts. Moreover, whether it’s screen repairs, battery replacements, water damage diagnostics, or software support, we restore your iPhone safely and quickly. We provide clear pricing; moreover, we include a parts & labour warranty and ensure secure data handling. Additionally, walk-ins and appointments are welcome.
Call / WhatsApp to book: +254 703 856 989
Device Repair Request
Services We Offer
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iPhone Screen Repair & Replacement:
Cracked screens, unresponsive touch, or display faults repaired using genuine parts. Includes Face ID/True Depth sensor handling.
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Battery Replacement & Charging Issues:
Health check, original battery replacement, and calibration.
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Water / Liquid Damage Restoration:
Internal cleaning, corrosion repair, and diagnostics.
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Housing & Cosmetic Repairs:
Replace dented or scratched casings and restore back glass.
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Logic Board & Hardware Repair:
IC-level repairs, camera and microphone replacement.
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Software Support & Diagnostics:
iOS troubleshooting, update issues, and system recovery.
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Data Backup & Recovery:
iCloud guidance, secure data recovery, and backup setup.
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Security & Privacy Services:
Secure data wipes, Apple ID assistance, and malware cleanup.
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Accessories & Upgrades:
Genuine Apple chargers, cables, and approved accessories.
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Pick-up & Delivery:
Convenient collection and drop-off service in Nairobi.
Common Problems and Solutions
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Cracked or Broken Screen:
Replace with genuine/authorized display and recalibrate True Tone.
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Battery Drain or Overheating:
Replace worn battery and check for power management issues.
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Software Crashes / Freezes:
Run diagnostics, reinstall iOS, or repair corrupted storage.
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Liquid Damage:
Power off device immediately and bring for professional repair.
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Audio Issues (Speaker/Mic):
Replace damaged audio components or clean sound ports.
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Charging Port Damage:
Replace Lightning/USB-C port and check charging IC.
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Face ID / Touch ID Failure:
Calibrate or replace parts using Apple-approved methods.
Why Choose Our iPhone Authorized Shop?
- Apple-Certified Technicians with years of repair experience.
- 100% Genuine Apple or Apple-approved parts.
- Transparent pricing and written quotes before work begins.
- Fast same-day repairs for common issues.
- Warranty on parts & labour (typically 30–90 days).
- Secure data handling and privacy-first service.
- Located at Bazaar Plaza, 2nd Floor, Shop B12, Nairobi CBD.
Contact Us
Visit: Bazaar Plaza, 2nd Floor — Shop B12, Nairobi CBD
Call / WhatsApp: +254 703 856 989
Hours: Mon–Sat: 8:30am–6:30pm
FAQs
- Do you use genuine Apple parts? Yes, we use genuine Apple or authorized components.
- How long does a repair take? Most repairs take 30 minutes–2 hours depending on model and issue.
- Do you offer pick-up and drop-off? Yes, available across Nairobi for a small fee.
- Is my data safe? Yes, but always back up before servicing as a precaution.
- Do you fix water-damaged iPhones? Yes, we perform professional internal cleaning and restoration.